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"Being unhappy with our current Vet based on cost, inflexibility, and customer service, I decided to change. This was our visit to VCMB and we could't be happier. I asked those on the Neighbor app for recommendations on VCMB was frequently mentioned. I looked them up and at first sight loved the bright color of their building. Looked like a fun place to go. We've owned our Rosco for 2 of his 5 yrs. We adopted him at Petsmart. The adoption agency said he was shipped from Oklahoma to VA. It was obvious from his demeanor and visible signs of abusive activities, he'd had it rough his first 3 yrs. It took us 4 mos to secure his trust and get him to wag his tailHe loves people, belly rubs and walks, but not other dogs, moving golf carts, and going to the vet. The staff immediately put him at ease and made his visit very calm and trusting. We loved Dr. Thomas. As she evaluated him she told us how everything felt, looked, and weather it was working. She even said all of his heart valves were opening and closing normally. I was amazed how she showed Rosco patience, tenderness, caring and put him at ease. The rest of the staff were awesome too! And they have an attached self service bath facility which we gladly took advantage of. Rosco was walking tall and smelling great when we left. If I could I'd rate VCMB a 10"
Nancy A.
